Critical Section

Archive: May 24, 2019


Archive: May 24, 2018


Archive: May 24, 2017


Archive: May 24, 2016


Archive: May 24, 2015

Sunday,  05/24/15  10:41 PM

coffee!A mid-Memorial Day filter pass ... following up on a weird week where it feels like I was too busy to work.  Too much cycling, sailing, and um stuff to do, to get much stuff done.

Astana, KazakhstanIt was exactly one year ago that I returned from a week in Kazakhstan, and posted a long pictorial report.  Wow, seems like way longer than a year...

Of possible use: How to ship a Beluga whale via UPS.  I doesn't come up that often...

FAO Schwartz to close Manhattan store in July as rents rise.  Sigh.  Not sure if this is a cautionary tale about specialty retailers expanding out of their niche, or about landlords ignoring market signals and overpricing.  Either way it's too bad.

Of course: the House just passed a bill about space mining.  "Any asteroid resources obtained in outer space are the property of the entity that obtained such resources, which shall be entitled to all property rights thereto, consistent with applicable provisions of Federal law."  Excellent.

Netherlands: wind breakHow the Netherlands stopped the wind.  A rather breathless ode to 'big engineering'.  And also, the video violates the inverted pyramid for video.  An interesting watch nonetheless...

l'Hydroptere flys!A while ago, while musing on that same inverted pyramid, I linked this video of l'Hydroptere, an amazing foiling trimaran built to break sailing speed records.  Well they're at it again!  Amazing video of this amazing boat, but sadly, they do violate the inverted pyramid in this one.  Worth waiting for the boat sailing, though...

Finally, after about 1,000 references, I can type "l'Hydroptere" without looking up the spelling.  My finders just don't want to type that :)

The headlines on this pretty much write themselves: U2's 'the Edge' falls off the Edge.  I guess he should join Yes :)

Yay!  New electronics kit-makers aim to awaken the next generation of engineers.  I remember Heathkit with great fondness.  And did you know?  They're still alive...

Wired: an oral history of Industrial Light and MagicInteresting read: An oral history of Industrial Light and Magic.  What struck me most - among many other cool things - was that ILM survived a move to another city (from LA to SF) after they were already successful (after Star Wars IV).

Cirque of the UnclimbablesExcellent (and who knew): the Cirque of the Unclimbables.  This group of peaks in Northwest Canada, between the Yukon and Northwest Territories, is not only hard to climb, but it's hard to reach first.  A great story.  (I will say, this article suffers from lack of editing; it could be shorter and crisper.)

I'm not a climber, but it would be amazing to visit as a hiker...



magnificent Madagascar

Sunday,  05/24/15  11:05 PM

Anthony Bourdain says Don't miss magnificent Madagascar.  "Despite being the fourth largest island in the world, the island of Madagascar appears to be off the radar for many tourists seeking a wildlife adventure."  It's been on my radar for a while, I would love to go.  I just hope I get a chance before the Four Seasons build a hotel there :)




sharing Facebook video

Sunday,  05/24/15  11:25 PM

For you, and for me so I can find it later...  Have you ever tried to share a Facebook video outside of Facebook?  Like, send someone a link in a message or email?  It's not easy but it is possible.  I guess Facebook want you to share inside of Facebook, but ... it's a bigger world than just them.

So here's what you do:

  1. Discover the Facebook video's number.  When you're viewing the video on Facebook, click on the little down arrow at the upper right and you'll have the option to Embed Video.  This gives you a string of HTML that looks like this:
    <div id="fb-root"></div><script>(function(d, s, id) {  var js, fjs = d.getElementsByTagName(s)[0];  if (d.getElementById(id)) return;  js = d.createElement(s); = id;  js.src = "//";  fjs.parentNode.insertBefore(js, fjs);}(document, 'script', 'facebook-jssdk'));</script><div class="fb-video" data-allowfullscreen="true" data-href=""><div class="fb-xfbml-parse-ignore"><blockquote cite="/109918489208/videos/10153013265164209/"><a href="/109918489208/videos/10153013265164209/"></a><p>Happening now!!   Marina Del Rey is ready for NACs. Are you??</p>Posted by <a href="">Coronado 15</a> on Thursday, May 21, 2015</blockquote></div></div>
    Yeah, messy.  Anyway, the video number is in there, as I've highlighted in red.
  2. Build the URL for the video like this:

That's it.  You're welcome.

BTW, in order to view the video link recipients have to have access to it; so it either has to be public or they have to be signed into Facebook and be authorized to watch it.


Archive: May 24, 2014

Kazakh report

Saturday,  05/24/14  10:11 AM

Hi blog public ... well I'm back from spending a week in Kazakhstan, speaking at a tech conference called ASTEX 2014, and wow was it a great experience.  I saw a lot, met a lot of interesting people, and had a chance to get clear perspective on the US and the tech scene in 2014. 

My talk was entitled "The Future Store: Mobile e-Commerce", and it turned out to be nicely targeted and well received.  Here are some takeaways from my trip:

  • "Mobile first" is the perfect message for Central Asia.  Everybody has a smartphone - Android is much more popular than IOS - far fewer have laptops.

  • Hadoop is everywhere, the MySQL of the 2010s.

  • There are giant online companies which are very successful you've never heard of.  Every country / region has it's own Google, Facebook, LinkedIn, Amazon, eBay, and PayPal.

  • Paying for stuff online is hard. Most people don't have credit cards, many don't have deposit accounts.  Stored value instruments are popular.  Bitcoin and its cyber currency brethren are taken very seriously.

  • Physical infrastructure is lacking.  No Fedex or UPS.  Kazakhstan is nearly the size of the US, with few roads, cities, or even people.  Biggest question when you order online is not when will it arrive, but how.

  • Images are huge.  With such a potpourri of languages and alphabets and cultures, a picture is worth way more than 1,000 words.  Video is big too and getting bigger.

Russian is the lingua franca but increasingly people (try to) speak English.  US is respected for its technology but even more for its culture.  Perceived as diverse, tolerant, and industrious.  Opposite of Russia :)

I haven't had such a "not in Kansas" feeling since being in Prague two years ago.  Wish I could bottle and share.  And in an attempt to do that, here's a pictorial report (aka photobomb!):

Kazakhstan is huge - and directly in the middle of Eurasia.
And Astana (yellow star) is in the middle of Kazakhstan.

On the way ... layover in Frankfurt ... visited the cool Museum Moderne Kunst

it's me, reflected around the maze

hmmm...  so this is "art", eh?  bottles of vinegar, dripping

also visited the Cathederal, which enabled me to add to my "awesome organ" collection

crossing the oldest bridge in Frankfurt, now for pedestrians only

seven-hundred-year-old clock mechanism in the toll tower, still accurate to the millisecond

the German crown jewels.  Not pictured, electronic security up the wazoo

loved this room even more than the ancient art it contains

onward to Astana (TSE) ... it's a loooong way East
who knew there was so much land in central Asia (not me before this trip)

Astana is a new city of 1,000,000 people and incredible sculpture disguised as buildings

the media center, home of the ASTEX 2014 conference
those giant video screens are transparent, from the inside of the building you can see right through

with Sanzhar Kettebekov, my host and chairman of the conference
he is trying to build a tech startup ecosystem in Kazakhstan

the exposition which accompanied the conference, lots of Kazakh tech startups

getting ready to present before 1,000 attendees, with simultaneous translation into
Kazakh and Russian, after 25 hours of travel and 0 hours of sleep

presenting ... The Future Store: Mobile e-Commerce!
(seemed nicely targeted and well received :)

VIP lunch! - with my fellow presenters and local politicians

Astana features a huge new Opera House

are those horses solid gold?  I hope not

the Khan Shatyr "entertainment center"; a huge shopping mall slash amusement park

inside the design is like a giant yurt, beautifully lit from above

headquarters of the Kazakh national energy company, the source of the country's wealth

a beautiful mosque contrasts rather dramatically with the neo-glass architecture

cool buildings and giant video screens everywhere

these buildings only seem to be waving in the wind

the Bayterek tower, symbol of Kazakhstan independance
97 meters tall; Astana became capital of Kazakhstan in 1997

cool sculpture garden in a nice little residential area established for diplomats

at the Astana Music Hall for a cultural dinner
the building is shaped like a giant vase spilling over

eating traditional Kazakh food while watching traditional Kazakh performers

the dancing was cool

at the mosque

dinner in an old Kazakh castle

grilling horsemeat on a hot stone - delicious!

at the Dymah aquarium - furthest in the world from any ocean

plexiglass tubes pass underneath a giant fishbowl...

... so you can see the sharks from underneath :)

a little amphitheater so you can watch them feed the fish

view of the Presidential Palace from the top of the Bayterek tower

inside the tower is a handprint of President Nazarbayev
you can put your hand in it, and if it fits, a red light comes on ... mine did not

view of the Bayterek and downtown Astana from the Presidential Palace

futuristic architecture for the Astana concert hall

Masonic symbolism?  The Bayterek flanked by golden columns

the Presidential Palace, known locally as "the white house"

no guards in sight ... should I climb the fence?
maybe not

the beautiful Kazakh Eli monument in independence square

the "palace of independance" hosted the 2014 Astana Economic Forum

a busy schedule for two days - nonstop speeches, presentations, press conferences, and photo ops :)

I'm in!

from the third storey of the Palace of Independence
view of the Pyramid of Peace back toward downtown (note Bayterek tower)

painting of President Nazarbayev's innauguration in 2006
see how many heads-of-state you can spot
(NB Nazarbayev has been Astana's leader since it became independent in 1991)

the massive Hazrat Sultan Mosque adjacent to the square
about 47% of Kazakhs are Muslim

the beautiful mosaic central dome of the mosque

with my new friends
LtoR: Baurjan Nazar, me, Anastaysya Petrova, fellow presenter Bob Bellack

time to head back!  First a little six-hour flight back to Frankfurt
(seat power! - started recoding vector indexing logic :)

at the Apfulwein Klaus
great setting, good snitzel, but the Wein was Apful

perfect end to the trip - strudel!

I'm sure I'll have more thoughts about this amazing trip after I have time to digest ... please stay tuned!


Archive: May 24, 2013


Archive: May 24, 2012


Archive: May 23, 2011

Asylum: photo exhibition

Monday,  05/23/11  09:15 PM

Tonight Alexis' 12th grade photo class held an exhibition, and we were there
with cameras :)



Archive: May 23, 2010

Amgen Tour of California: Stage 8 - Rockstore!

Sunday,  05/23/10  10:30 PM

Today was the *big* day; 2010 Amgen Tour of California stage 8, a four-lap circuit race right in my hometown, including the fabulous Rockstore climb I'm always telling you about, and the terrifying descent down Decker Canyon.  I was there (!), and managed to wangle an invitation into the Amgen VIP compound.  It was great.

Setting the stage, going in to this final day Michael Rogers of HTC/Columbia was leading overall, followed by Dave Zabriske of Garmin-Transitions 9s back, and Levi Leipheimer of Team Radio Shack 25s behind in third.  BTW those three finished 1-2-3 last year, and they figured to do it again; but in which order?  With such a tough finishing stage, anything was possible.

Naturally I took pictures, and naturally I'm going to share them with you.  Here we go:

I began at the finish :) in Westlake Village; all calm right now... but later will be a madhouse

riding up Rockstore, there it is, the Rockstore itself,with a zillion motorcycles parked in front as usual
there was a huge crowd here to drink beer, hang out, and oh yeah watch those cyclist guys

the climb was packed with cars and people and bikes and tents
lots of people chalking the road, too

here it is, the Amgen VIP compound, located on that last big turn before the top

yippee I'm in

the Amgen area included the peak overlooking the turn - and the whole valley
the red arrow shows where I stationed myself, an awesome spot
note the DJ in the foreground, rocking the Rockstore...

the view of the valley from the peak was unbelievable
the entire climb was visible, it was possible to watch the riders all the way up
the red arrow shows the location of the Rockstore at the base

overview of Amgen compound and the final straight of Rockstore up to the KOM point
note the crowds - it was really packed

and so the race is on!
on lap two a breakaway of seven riders formed, including George Hincapie
here they have about 2:30 on the peloton

the peloton fragmented behind the break
with the GC men and their domestiques in the chase group
tucked in note Rogers (yellow jersey), Zabriske (orange helmet), and Levi (red and black kit)

check out the size of the "peloton" after 35 miles of racing

the leaders on lap three
R-to-L: Chris Horner leads Rogers, Rory Sutherland, and Levi, with Zabriske at the far left

on the final lap the break itself broke; here are leaders Baredo, Pujols, and Hincapie
George was the crowd favorite (of course) and looked great for the win

after a series of attacks the GC men pulled out from what was left of the peloton
Levi, Rogers, and Zabriske mark each other, followed by Horner, Ryder Hesjedal, and Thomas Rabou
with no gaps by this point it was evident that Rogers was on his way to the overall win

the leaders crest Rockstore on the final lap
what a marvelous sight!

After the peloton passed I rode down Rockstore and cut through Triunfo Canyon to Westlake Village, but instead of heading for the finish line I headed home, so I could watch the whole thing on Versus.  Which I did, amazed that only a few minutes ago I had actually been there.

Oh, you want to know what happened?  Well, on the Mulholland rollers between Rockstore and Decker Hesjedal attacked, and Horner went with him.  They ended up catching the three leaders on the descent, and that group of five sprinted it out to the finish, with Hesjedal edging out George for the win.  Congratulations to him but boo; I was really rooting for George to get it.  Horner was third.

Must make a point of recognizing Thomas Rabou who won King of the Mountains going away.  A promising young rider on Rabobank, he had a horrible accident which took him over a year to recover from, and is now coming back as a member of Team Type 1.  He's been living a dream this week.

And in the GC it ended up being a parade; after all that work Rogers, Zabriske, and Levi finished together, and so they ended up on the podium in that order.  A great win for Rogers, and poor Dave finishes second in the ATOC for the third time.  Maybe next year!

Another fantastic day watching pro cycling... and this time right in my own town, on a climb I ride myself just about every week.  I'll never do it again without thinking of today.  How did I get here? :)


Sunday,  05/23/10  10:47 PM

Wow, quite a weekend, what with Megan's par-tay yesterday and the Amgen Tour stage today.  And so whew I get to relax... no wait that's wrong, I get to fly on a red-eye to Philadelphia!  I am in fact sitting at LAX at this very moment, waiting for my [late] flight to board.  Upon arrival it will be a day of meetings, followed by two days of customer visits, with a late flight back Wednesday and then a trip to Vista on Thursday.  I will be one tired puppy.  But don't worry, I will blog :)

the Treatment - the search for drugs to fight cancerThe latest issue of the New Yorker features a fascinating article by Malcolm Gladwell, The Treatment (PDF), about the search for drugs to fight cancer.  A must read even if you aren't in the business of building tools for cancer researchers like I am.

Dog bites man story of the day: HP confirms slate to run WebOS.  I bet it won't suck, and in fact might give Apple's iPad a run for your money.  Of course as with any platform the key will be the availability of content; will there be WebOS Apps?  Or perhaps the question should be will there be web apps.  You could see a version of Chrome for the WebOS too, including flash...

In this regard, it is interesting to ponder whether the Android platform is fragmenting [already].  What's important here is not bifurcation of versions or features, but whether all versions support the same apps.  E.g. Chrome + web = commonality.

More on Apple vs Google, in the wake of the Google I/O announcements: Robert Scoble posts hey Apple, you have mobile competition, and Eric Raymond thinks now's a bad time to be an Apple fanboy.  I love this from Scoble: “Hello?  This is Scoble.  You’re not calling me on your iPhone, are you?  Why do you say that?  Because I can hear you."  Ouch.  And Eric concludes "Apple has been outflanked by Google’s multi-vendor strategy, outsold in new unit sales, and is now outgunned in technology and user-visible features. Again, I was expecting this…but not so soon."  In this battle between two successful companies I don't see a loser, and for sure we consumers are the winners!

Stage 8 of the ATOC featured beautiful shots of Agoura Hills, Thousand Oaks, and Westlake VillagePS to my ATOC stage 8 report, not only did Ryder Hesjedal and Michael Rogers win, but so too did the cities of Agoura Hills, Thousand Oaks, and Westlake Village.  There were huge crowds everywhere, and the PR value of all those beautiful aerial helicopter shots is incalculable.

Oh and in the other big cycling race taking place at the moment, Ivan Basso won stage 15 of the Giro!  David Arroyo remains the overall leader, as the GC favorites continue to recover time from that amazing break which shuffled the standings.  They have a rest day tomorrow but then a week of climbing left.

Zooborn: quail chickWrapping up, the ZooBorn of the weekend is this quail chick.  Wow.  I must tell you I am a sucker for cute chicks :)


Archive: May 24, 2009

Heartbreak Double

Sunday,  05/24/09  12:43 PM

Yesterday I successfully completed the Heartbreak Double Century, 202 miles and 15,500' of climbing.  Whew.  And actually I got lost at the end, blundering about in the dark, so I actually rode over 210 miles.  It was a really hard ride, but beautiful and really fun (now that it's over :) 

The middle hundred miles are the Heartbreak Hundred, the third-leg of Plant Ultra's King of the Mountains competition, and I had previously ridden the Mulholland Challenge and the Breathless Agony, so I completed the KOM successfully.  Can't wait to see where I ended up, I was in 21st overall after the first two...

I took a bunch of pictures yesterday, they are posted here for your viewing pleasure...

Here's the route:

heartbreak route - click to enlarge

And here's a happy rider at the finish:

heartbreak finish - click to enlarge

Next up, the comparatively mild Ojai Valley Century next weekend...


Skymall: the inventors parade

Sunday,  05/24/09  12:51 PM

I'm sure it's happened to you; you're sitting on a 'plane, waiting to take off or whatever, and you idly pick up the SkyMall magazine in the seat-back and glance through it.  I did this recently, and I was struck by the amazing inventor's parade on display.  All of these weird and wonderful gadgets were invented by someone, and after they had the idea they built a prototype, iterated, tried to get someone to make it, iterated, and finally found someone to distribute it.  Whether the idea is great or horrible, each product in the SkyMall catalog represents a lot of work.  Impressive, really.

eVision video glassesConsider these things, if you will:

  • Pen which records video.
  • Eyeglasses which display video on the inside of the lenses.
  • LP record to CD recorder.
  • Tiny universal cell phone charger.
  • iPod to iPod media transfer device.
  • A 7'x7' crossword puzzle.
  • Keychain WiFi signal locator.
  • Tabletop photo studio.
  • Automatic water dispenser for cats & dogs.
  • Pump-action gun that shoots mini marshmellows.
  • Swiveling deck chair.
  • Insect repellent hat.
  • 'Birdwatchers' motion-activated camera.

And that's just the first twenty pages.  Who said innovation is dead?


Sunday,  05/24/09  01:07 PM

blue drink - the canonical poolside companionA quick filter pass, before grabbing a blue drink and sitting out by the pool...

I suppose I should get back to my Windows 7 experiment - I have the weekend available - but I'm feeling lazy and it just doesn't appeal to me.  I have to debug a non-booting hard drive which would require, you know, actual thinking, and that doesn't feel like it is in the cards.  Maybe tomorrow.

blogging about nothing to say...Wow, a quick check of my RSS reader, and after two days there is nothing to blog about.  So be it :)  off to the pool...


Archive: May 24, 2008

dear soldier

Saturday,  05/24/08  09:18 PM

dear soldier, by Megan Eichhorn

This note from my daughter Megan (11) was written two years ago, and lives on the wall of my office.  I look at it every day, and not just because my daughter Nicole (26) is a soldier (she is serving in the Navy, stationed in Sicily).  We all, everyday, owe our lives and our lifestyle to our soldiers.  I would echo Megan: thank you for fighting for our rights, our freedom, and our lives as they are today.  Thank you for being there for our country.

Happy Memorial Day weekend!



Archive: May 17, 2007

entrepreneurs inside the machine

Thursday,  05/17/07  08:43 AM

entrepreneurs inside the machineFortune discusses Entrepreneurs Inside the Machine, regarding integrating acquired entrepreneurs into a big company.

I find this to be an important issue, as a shareholder as well as an entrepreneur.  In the early days the value of a company like Aperio lies largely in its people.  Over time the value becomes institutionalized, and moves into the customers, the market approach, the brand, the products, etc.  (Not that people don’t remain important, but they become relatively less important.)  If an acquiring company plans to realize the maximum value from an acquisition, they must either provide a good home to those people, or wait until the value has shifted away from the people.  Or both.

From my personal experience Intuit bought its billpay business (which was a separate company) too soon, the key people left, and the value was not fully realized.  Digital Insight went public, experienced turnover without losing value (over a period of years), and was then ultimately acquired by Intuit, long after the value had moved.  PayPal went public, experienced a great deal of turnover and lost some value (over a period of a year), and was then ultimately acquired by eBay.  The value to eBay has been immense, but there was an even larger and more valuable business inside PayPal which wasn’t fully realized.  At one time we legitimately spoke of forming a rival to Wells Fargo and Citibank, now that seems silly.  (Many of the PayPal people who left went on to start other successful businesses, YouTube being the highest profile example.  Maybe someday Aperio will be another :)


The Bakeoff

Thursday,  05/17/07  10:49 PM

the bakeoffI'd like to refer you to The Bakeoff, an amazing article that I recommend to everyone.  Really excellent, really thought-provoking.

This was published in the New Yorker a couple of years ago, and I can't find it anywhere online so I’ve scanned it. 

The article is superficially about the quest for a healthier cookie.  At a level down it is actually as much about software development – or innovation in general – as it is about baking; Joel Spolsky is quoted, as is Linus Torvalds, and the philosophy of “open source” is examined, and “extreme programming” is debunked.  Jon Udell posted a nice overview if you're too busy to read it all, but the writing is excellent so I recommend you do when you can.  The author is Malcolm Gladwell (of The Tipping Point and Blink), and he nails it.

P.S. This is an example of the kind of thing you can't find anywhere else.  I can't stand the New Yorker’s politics, or the way they seem to sneer at anyone not in New York, but the magazine is invaluable as a bulletin board for this sort of stuff.


bigger than baseball

Thursday,  05/17/07  11:03 PM

Barry Bonds is back in the news as he nears Hank Aaron's record of 755 lifetime home runs.  Which recalls this fantastic New Yorker cover, from April 3, 2006:

bigger than baseball
(click to make even bigger :)

Big news - I love it!


Archive: May 24, 2006


Archive: May 24, 2005

(New Yorker - 5/23/05)

Tuesday,  05/24/05  11:18 PM

How to avoid spring fever

"How to avoid spring fever"
- Roz Chast

Ada works well, too...


Tuesday,  05/24/05  11:31 PM

The Dutch are apparently losing interest in the EU.  So be it.  I'm Dutch, maybe that explains why I've lost interest.  Do you care?  No?  Hey, you might be Dutch, too :)  [ via Instapundit ]

Philip Greenspun found an awesome Easter egg: Fun with the Incredibles DVD.  "Sit back and enjoy a clip of my cousin Doug Frankel riding a scooter through the hallways of Pixar."  Whoa.

stunt city deodorant adStunt City - an awesome deodorant ad set in a city where everyone performs stunts.  I especially love the way everyone "drops in" to a meeting.  Must see.  [ via Cult of Mac ]

Here's a link worth saving - LA area hotspots!  [ thanks, Sean ]

Sign of the times - no cussing!Horse's Mouth with a sign of the times?

You probably saw this article about two Star Wars fans who were filming a mock light saber duel with fluorescent light bulbs filled with gasoline.  I wouldn't link it except as a segue to L.T. Smash: the force was not with these two morons.  I especially like Ben's comment: Darwin Award winners they will someday be.

kittenwar - may the cutest kitten win
Kittenwar.  May the cutest kitten win.



Archive: May 20, 2004

RSS cookbook simplified

Thursday,  05/20/04  10:36 PM

The other day I posted an RSS cookbook, hoping to entice those of you who haven't yet discovered how cool RSS readers are to do so.  Well I figured out a way to make it even simpler, so if you haven't already, please check it out - again.  This will be worth it, I promise.


Thursday,  05/20/04  10:55 PM

Busy day, for me, for the world, and for the blogosphere...

The frustration Democrats have with the electorate is understandable; even after all the "bad news" from Iraq, cheered on by big media, Bush remains ahead in the polls.  Command Post notes Kerry is now trying to make the price of gas an issue.  That's a good tactic for him, but realistically there's little the President can do about them.  The world is running out of gas, and prices will continue to reflect supply and demand.

John Robb quotes the WSJ: "If current oil prices are sustained, the estimated losses at the airlines is expected to top $5B this year."  So be it.

Not shocking, but too bad; China Shelves Plan for Astronauts on Moon.  "China plans to build its own manned space station by around 2020 but has shelved plans to put a man on the moon for financial reasons."  So be it.

AlwaysOn: Video Gets Personal.  "Analysts generally seem to agree that the 'Tivo-ing' of America opens up new markets for on-demand Internet-based video content."  Yep.

So today I get an email from Vonage, offering to change my plan from $30/month to $25/month.  What!  No strings attached.  Excellent.  They also introduced a new $15/month plan which offers limited calling.  If you're still using analog phone lines, you are overpaying for phone service.

P.S. They're offering a $40 referral fee; if you sign up and let me refer you, I'll split it with you :)

Steve Sailer points out Mind - The Adaptive Gap, from the Scientist.  A nice review of the current state of evolutionary psychology.  "As a field, evolutionary psychology (EP) has the difficult, and some say untenable, mission of discerning whether complex human qualities--everything from sexual attraction to language--are adaptations honed through natural selection or just nonadaptive byproducts of a uniquely human collection of cognitive systems."  Great stuff.

The Heisenberg Penguins: The Scientist reports on a study which found penguins with flipper bands are late to breed and less successful at it.  (Sounds like a job for RFID.)

Seattle public library, designed by Rem KoolhaasIf you're a regular reader you know I like modern architecture, and especially Rem Koolhaas.  Check out these pictures of new Seattle public library.  Wow.  That's art.  (I love the floor of babble - what a great idea.)  Oh, and here are some QTVRs of the interior.  [ via Cult of Mac ]

PearPC - Mac OS X under WindowsWant to run Mac OS X on your PC under Windows?  (Slowly?)  The check out PearPC.  Here's a report from a guy who got it running....  The use case for this is weak, but I love it!

Mac SE web simulation, running OS 7Remember the old Mac SE?  I do, in fact I still have one (named Hen3ry).  Check this out - Oliver Soehlke & Lukas Pajonczek have created a web-based simulation (in German, no less)!  More proof that some people have too much free time.  I must say, it is cool.

It was pretty cool having the OS X screen shot (above, right) and the OS 7 screen shot (above, left) sitting side-by-side in Photoshop.  You've come a long way, baby :)

The Atlantic considers Broken Windows, from 1982.  This seminal work strongly influenced William Bratton, who first as New York Transportation police chief and then New York city police chief had unusual success by focusing on “broken windows” (literally and figuratively).  He was impressively successful at reducing graffiti and crime in New York, and subsequently wrote a book ("Turnaround") and then became L.A.’s police chief (!).  So far he's receiving high marks with his efforts here. 

Ongoing application of this theory may explain Why Is There a Plunge in Crime?

The Sun reports Star Wars Episode III will be called Birth of the Empire.  So be it.  "The highlight of the space epic will be a thrilling lightsabre clash between Obi-Wan Kenobi (Ewan McGregor) and Anakin Skywalker (Hayden Christensen) while surfing on lava."  Cool.  In the wake of Episode II my expectations have been lowered to the point where I'll probably like this one.

MSNBC has a running commentary on "how Episode III can be saved".  I'm sure George Lucas appreciates the help (but probably not the suggestion that somebody else direct), but as the creator of what is arguably the most successful movie series in history, I doubt he really needs it.

Tuck Andress on learning to play guitar: It's the Guitar's Fault.  [ via Ottmar Liebert ]

Soon it may be illegal to drive while distracted in L.A.  What!  "Drivers distracted by eating, talking to pets or combing their hair could face new fines under a bill that passed the state Senate."  These guys have too much free time.  Are they kidding?  What if you're driving and a pretty girl catches your eye, does that count?  [ via Blogging L.A. ]

My friend Cynthia told me about this the other day, and I didn't believe her: Born a Boy, Raised a Girl, Became a Man.  "Dr. John Money, who had authored 40 books on human sexuality, had radical advice.  He believed that the gender of a person depends on how a child is raised rather than genetics."  This guy was a doctor?  Sigh.

Oh, but four trans-gender people are graduating from the LAPD police acadamy.  I am not making this up.  (I couldn't, I'm not that creative :) The four-letter word that can get people excited.  Hint: It starts with a B.  [ via Scoble ]

Bill Gates gets blogs and RSS, too.

The RSS bandwagon keeps rolling, Time and ESPN.  As Dave Winer says, big bing!

Want to get your feed wet with RSS?  Check out my RSS cookbook...


Archive: May 24, 2003

Moving Mount Fuji

Saturday,  05/24/03  01:22 PM

I just read "How Would You Move Mount Fuji", a great new book by William Poundstone about puzzles as technical interview questions.  I enjoyed it a lot - it is an easy read, and kind of "fluffy"; I blew through it in two days.  I think it would be helpful for anyone seeking a technical position who is likely to be asked some of these questions.  I'm more often in the position of interviewing people and asking these questions, and I found it terrifically helpful.

It isn't as Microsoft-centric as you might think based on the subtitle ("How the World's Smartest Company Selects the Most Creative Thinkers") - this was a pleasant surprise.  I found it relevant to the startups I've been involved in as well as bigger companies.

Besides being useful, it was quite entertaining.  I enjoyed the background on IQ testing, political correctness, and how puzzles came to be asked in technical interviews.  I enjoy puzzle solving, and it was fun to be able to take a stab at the various "hard" questions given as examples in the book.  I don't know if I would be hired at Microsoft, but at least I wouldn't hate their interview process.

The book is also pleasantly "current"; there are interviews with Joel Spolsky and Chris Sells, and links to a number of technical interview websites:

Interview Question Bank (Kiran Bondalapti)
Techinterview (Michael Pryor)
Interviewing at Microsoft (Chris Sells)
Riddles (William Wu)
How to hack the Microsoft interview
Ace the Interview

Key takeaways for me:

  • Each interview question has a purpose.  Typically you are trying to guard against "false positives", hiring people who don't work out.  ("false negatives" or passing on people who would have been great is not nearly as harmful.)  So you want to ask questions which all qualified candidates can answer well, so as to identify non-qualified candidates.  Asking questions which only a subset of qualified candidates can answer is bad.
  • Trick questions are not helpful.  The candidate might know the trick or guess it, but that doesn't tell you much.  Questions which require a steady logical approach but no great leap of insight are much better.
  • There are two kinds of puzzle questions - those which have "an answer", and those which are asked to elicit a discussion but which don't have one right answer.  The former are good as filters - if a candidate can't find the answer, you give a thumbs down.  The latter are good for comparison purposes - you can contrast candidates' approaches and answers - and also they give you a better "feel" for the person.

Two points I think the booked missed:

  • It is good to ask all the candidates for a position the same questions.  Microsoft might be able to hire from a pool of 10,000 applicants, but in the real world you have an open position, you narrow the field to three qualified candidates you like, and you have to decide.  Being able to evaluate their approach and answers to the same questions is very helpful - it makes for more of an apple-to-apple comparison.
  • Interviewing is two-way, you want to qualify the candidate for the position, and you want to sell the candidate on the company/position.  Perhaps Microsoft doesn't need to "sell", but in every real world situation I've been in my company did.  Viewed this way, puzzle questions need to do two jobs, first, they need to help qualify candidates, and second, they convey information about the company and you, the interviewer.  In the context of this second job, a question is better if it is "cool", fun, and relevant to what the company does.  I sometimes take a puzzle question and shift it into a more relevant and entertaining context (instead of dwarves and pirates, use program managers and investors, instead of gold pieces, use iPods).

The book did a nice balanced job on whether puzzles are really a good technique in interviewing.  On the one hand they are a good proxy for IQ tests, maybe better, because you really get some insight into how people think as well as how smart they are, and on the other hand they're pretty artificial, they don't necessarily relate to the tasks of the open position. 

Clearly puzzles cannot take the place of "real work".  If you're hiring a programmer, you have to see their code.  Ask them to bring some examples with them, and ask them to code something during the interview.  If you're hiring a marketing person, ask them to describe a product they worked on, how they characterized the market, how they designed the feature set, etc.  If you're hiring a manager, ask them about management challenges ("give an example of a case where you turned an unmotivated employee around").

Puzzles do have an important role to play.  First, they give you a good idea of how smart someone is.  Maybe this isn't the only metric, or the main metric, but it is really important.  You can't teach speed, and you can't teach intelligence, either.  Second, they give you an idea of how people think.  When they get stuck, can they get themselves un-stuck?  Do they ask good questions?  Do they enlarge the scope of the problem to look at a bigger picture?  Do they simplify and try for something easy?  Finally, puzzles give some indication of the type of personality a candidate may have.  Some people like puzzles, like competition, like challenges.  Some people don't.  I'm not claiming either is better, but knowing this about a candidate is helpful in assessing whether they're a fit for your company and position.

Okay, okay, I'll give some examples.  Here are my favorite questions from the book:

[ Later: There is more possible complexity to this question, please see Revisiting the Bridge of the Programmers. ]

Finally, here is the worst question asked in the book:

  • Mike and Todd have $21 between them.  Mike has $20 more than Todd.  How much does each have (you can't use fractions in the answer).  [This question has no answer!]

Apparently sometimes people ask questions which have no answer to see how candidates react.  This might be helpful in some situations (if you're hiring for a company with a confrontational culture!), but I would never use it; I don't like what it says about me and my company, and I can't imagine what it would say about the candidate, either.

[ Later: This question does have an answer - please see The $21 Question. ]

The book has more good questions, as do the websites linked above; if you're into solving puzzles, check them out...

Oh, and here's my personal favorite "work related question" (not from the book):

I just want to wrap up with one observation, which is also highlighted in the book.  The interviewer's attitude when asking puzzle questions is very important.  Ideally this should be fun, like "here's a cool problem, how would you solve it?"  If the candidate has trouble getting started, gently guide them with hints.  Generally I lead them around until they've definitely gotten an answer, so at least they don't feel like they've failed (even if I'm thinking they're not very smart because I had to pretty much give them the answer).  You don't want the interview to be confrontational or unpleasant.  You might decide not to make the candidate an offer, but you don't want them to form a negative impression of your company.

Got a favorite technical interview question or anecdote?  Please share!




















How many piano tuners are there in the world?

This is one of those questions which doesn't have a "right" answer; nobody really knows the answer, and you probably can't Google to find it.  But there is a way to come up with a reasonable estimate, and this is obviously what the interviewer wants you to do.  (I sometimes have asked "how many gas stations are there in the United States", which is the same sort of question.  Other variations include "how many ping pong balls would fit in this building", "how much does a 747 weigh", and of course, "how would you move Mount Fuji".)

Here's one form of the answer:

  1. Estimate the number of people in the U.S.
  2. Estimate how many of them own pianos.
  3. Estimate how many "other" pianos there are.
  4. Estimate how long it takes to tune a piano.
  5. Estimate how often a piano needs tuning.
  6. Using 4 and 5, estimate how many piano tuners per piano.
  7. Using 2, 3, and 6, estimate how many piano tuners there are in the U.S.
  8. Estimate the number of people in Europe, Japan, etc. (First World)
  9. Using 7 and 8, estimate the number of piano tuners in the First World.
  10. Estimate the number of people in Russia, China, etc. (Second World)
  11. Estimate the ratio of First World to Second World pianos.
  12. Using 9, 10, and 11, estimate the number of piano tuners in the Second World.
  13. Estimate the number of people in the rest of the World (Third World)
  14. Estimate the ratio of First World to Third World pianos.
  15. Using 9, 13, and 14, estimate the number of piano tuners in the Third World.
  16. Sum 9, 12, and 15 to estimate the total number of piano tuners.

Plugging in the "right" numbers is not nearly as important as coming up with the approach.  If you gave the above schema for computing an answer, the interviewer would be pleased.

[Return to question...]




















How do you cut a rectangular cake into two equal pieces with one straight cut when someone has already removed a rectangular piece from it?  (The removed piece can be of any size or any orientation.)

Rectangular CakeThis question definitely has a right answer.  It might be argued that it involves a bit of a "trick", but I still like it.  The trick is knowing or realizing that any line passing through the center point of a rectangle bisects it.  Before you remove the rectangular piece from the cake, there are infinitely many lines which bisect the cake.  After you remove the rectangular piece, there is only one - the line which passes through both the center of the cake, and the center of the removed rectangular piece.  This line necessarily divides the removed piece in half, and hence the same amount of cake was removed from each half of the remaining portion.

The value in this question is not only seeing if a candidate can compute the answer, but watching them eliminate non-solutions.  The fact that there is no constraint on the location of the removed rectangular piece is key.  Perhaps they will ask for constraints ("can I assume the removed piece is along an edge").  I wouldn't say "no", I'd say "in what way is that helpful".  They would probably realize after a little trial-and-error that such a constraint is not helpful, and that might guide them toward the solution.

P.S. There is another solution - cut the cake in half vertically!  (With a single horizontal slice.)  I'd say this gets points for creativity, but I'd still want to see the candidate solve the problem the other way.

[Return to question...]




















You have five jars of pills and one scale.  All the pills in one jar only are "contaminated", they weigh 9 grams instead of 10.  How do you tell which jar is contaminated with just one weighing?

This is a classic technical interview puzzle.  There really isn't a trick - it is a matter of working through the possible solutions to find one which works.  There are possibly some assumptions you have to get out of the way - make sure you've framed the problem correctly - and then the answer emerges.

You basically have five unknowns - each of the jars could be the one which is contaminated.  You are only allowed to perform one weighing, and the answer must discriminate amongst the five unknowns.  So how does one weighing give you one of five possibilities?  Well, clearly the result of the weighing is a number, so you have to design the experiment so the numeric result tells you what you want to know.

One of the assumptions you have to get through is that weighing the jars themselves is helpful.  After a little thought you realize it isn't.  Another assumption is that you can only weigh one pill from each jar.  This is not a stated constraint, and in fact weighing only one pill from each jar won't get you the answer.  The solution is to weigh a different number of pills from each jar.  Say you take one pill from jar#1, two from jar#2, three from jar#3, and four from jar#4.  (You can take five from jar#5 or more elegantly zero from jar#5, either way you'll get the answer.)  Now there are five cases and five possible results:

  1. Jar#1 is contaminated.  The weight will be 1x9 + 2x10 + 3x10 + 4x10 = 99.
  2. Jar#2 is contaminated.  The weight will be 1x10 + 2x9 + 3x10 + 4x10 = 98.
  3. Jar#3 is contaminated.  The weight will be 1x10 + 2x10 + 3x9 + 4x10 = 97.
  4. Jar#4 is contaminated.  The weight will be 1x10 + 2x10 + 3x10 + 4x9 = 96.
  5. Jar#5 is contaminated.  The weight will be 1x10 + 2x10 + 3x10 + 4x10 = 100.

This would be a pons asinorum for me, that is, if a candidate couldn't figure this out after a while, I'd probably consider them non-qualified.

[Return to question...]




















Count in base negative 2.

This question is a little troublesome in that if the candidate has encountered it before, they'll probably breeze through it, and if they haven't, it might take them a moment to get their mind around the concept of a "negative base".  I still like it.

So, a negative base.  What does "base" really mean?  Well, it determines the base for an equation of the form:

cnbn + cn-1bn-1 + ... + c1b1 + c0b0

The c coefficients are the digits in a number.  If b < 0, then the factors with even exponents will be positive, but the factors with odd exponents will be negative.  This makes for some slight weirdness.  A system with base -2 needs two digit values, let's call them 0 and 1.  Then:

1  = 1
10 = -2
100 = 4
1000 = -8
10000 = 16

And so on.  Counting is a little counter intuitive.  Here's the first few integers:

1 = 1
2 = 110  (4 + -2!)
3 = 111
4 = 100
5 = 101
6 = 11010  (16 + -8 + -2, if you get this, you've got them all)
7 = 11011
8 = 11000
9 = 11001

If a candidate got this far, I'd give them full credit.  However, for extra credit they might note that this binary sequence also contains negative numbers!  Here are the first few negative integers:

-1 = 11  (-2 + 1)
-2 = 10
-3 = 1101  (-8 + 4 + 1)
-4 = 1100  (-8 + 4)
-5 = 1111  (-8 + 4 + -2 + 1)
-6 = 1110
-7 = 1001
-8 = 1000

This is a pretty cool thing, that by using a negative base, all the integers are representable in binary!  If a candidate thought this was cool, too, I'd think they were cool :)

[Return to question...]




















You have three baskets filled with fruit.  One has apples, one has oranges, one has a mixture of both.  You cannot see inside the baskets.  Each basket is clearly labeled, and each is labeled incorrectly.  How can you determine what's in each basket by choosing only one fruit from one basket?

This question is kind of standard-issue; like the pill jars, it requires that you work through the possibilities logically.  There is really no "aha", except maybe to pay attention to the given fact that each basket is labeled incorrectly.  This is the key to the solution.

There are really only three choices - you can pull a fruit from the "oranges" basket, the "apples" basket, or the "mixed" basket.  Let's see what happens in each case.

Suppose you walk up to the basket labeled "oranges", and pull out an orange.  Since you know the basket is mislabeled, this cannot really be the oranges-only basket, so it must be the mixed basket.  The other two baskets are labeled "mixed" and "apples".  They're both wrong, so the one labeled "mixed" must be "apples", and the one labeled "apples" must be "oranges".  Next suppose you pull out an apple.  This could be the apples-only basket or the mixed basket, you can't tell!  So pulling a fruit from the "oranges" basket is not helpful.  By symmetry pulling a fruit from the "apples" basket would be equally, er, fruitless.

Now suppose you walk up to the "mixed" basket and pull out an orange.  Since the basket is mislabeled, this cannot really be the mixed basket.  And it can't be the "apples" basket, so it must be the "oranges" basket.  The other two baskets are labeled "apples" and "oranges".  They're both wrong, so the one labeled "apples" is really "mixed", and the one labeled "oranges" must be apples.  The same logic applies if you pull out an apple, so this is the solution.

As with the pill jars, I really would expect to be able to coax a candidate through this problem successfully.  Actually it is pretty easy, so I would hope they could figure it out for themselves.  What I like about it is that it is a simple matter of working through a fixed number of choices, and this comes up in programming design all the time.

[Return to question...]




















Four programmers must cross a rickety bridge at night.  The bridge can only hold two of them at a time, and they have one flashlight between them.  The four programmers cross at different speeds, Alex only requires one minute, Sam requires two, Pat requires four, and Francis requires eight.  What is the shortest time in which they can all cross?

The most obvious solution which occurs to most people after working on this problem for a bit is as follows:

Alex + Sam -> far side (2 minutes)
Alex -> near side (1 minute, total = 3 minutes)
Alex + Pat -> far side (4 minutes, total = 7 minutes)
Alex -> near side (1 minute, total = 8 minutes)
Alex + Francis -> far side (8 minutes, total = 16 minutes)

This is a good solution because it uses Alex to ferry the flashlight back after each trip.  Alex is the fastest, so this seems to make sense.  Sam, Pat, and Francis each need to cross the bridge, so that's 2 + 4 + 8 = 14 minutes, and Alex has to come back twice, so that's 2 more minutes for a total of 16.  How could that not be optimal?

Note: sometimes people give variations of this puzzle with non-power-of-2 values.  That's fine, the problem still works, but I find this version to be best.  Once you derive an answer of 16 to a problem with powers of 2, you really feel like "I got it".

After giving a sub-optimal answer to this problem, many people refuse to believe it is wrong.  I love this problem for exactly this reason.  If a candidate works it out by themselves, terrific, they get full credit, but if they get the good-but-wrong answer and accept that it is wrong, and continue digging, I give them full credit for that, too.  (There is a bit of an "aha" involved.)  Sometimes people don't believe there's a better answer, and start to argue with you; that's a bad sign; it is good to have confidence, but not good to be closed to new ideas.

So, how could this be done any better

Before giving that part of the answer, let me digress for something else.  The optimal answer to this question is actually 15.  (Yep, it is, I'll tell you how in a moment.)  Now if you were to ask: "how can the four programmers cross in 15 minutes", you may very well stump the candidate.  This isn't what you want.  Ideally you want the candidate to chew on the problem, work out a solution, and then defend it.  This gives you a lot more insight into how the candidate thinks, and they have a sense of accomplishment.  Otherwise if they fail to get 15, they'll feel bad, and you'll feel like you tricked them.

Okay, back to the optimal answer.  The key insight - the thing which is a bit of an "aha" - is to have Francis and Pat cross at the same time.  They're the two slowest, so essentially this gives you the second-slowest crossing for free.  It isn't obvious how to make this happen, though; here's the most likely first attempt:

Francis + Pat -> far side (8 minutes)
Pat -> near side (4 minutes, total = 12 minutes, already something seems wrong)
Pat + Alex -> far side (4 minutes, total = 16 minutes, you know this won't work...)

Pat had to come back with the flashlight.  This made his 4 minutes far from free, because not only does he have to come back, he has to cross again.  Not good.  So what if Pat didn't have to come back?  What if a faster programmer were already on the far side and could bring the flashlight back instead?  Aha!

Alex + Sam -> far side (2 minutes)
Alex -> near side (1 minute, total = 3 minutes)
Francis + Pat -> far side (8 minutes, total = 11 minutes)
Sam -> near side (2 minutes, total = 13 minutes, this is the key!)
Sam + Alex -> far side (2 minutes, total = 15 minutes)

Excellent, eh?  And yet it is quite logical.  An exhaustive analysis of all the possibilities in a relatively small solution space would find this easily.

[Return to question...]




















Consider a pool table with the balls setup for a break.  You must write a program which models the table, so you can predict where all the balls will end up.  How do you approach this?

This question doesn't have a "right answer".  I've found that candidates are usually a little bewildered by the problem - there seem to be a lot of hidden gotchas, like the fact the balls will hit each other - but good programmers methodically work through the situation and come up with a decent model.  There are three things to look for in the candidate's answer.

First, do they deal all the physical constants out of the deck?  Hopefully they can immediately ignore all that stuff, treat them as constants, and move on.  When people ask detailed questions about the masses of the balls, pool cue velocity, etc., I get worried.

Second, do they take an object-oriented approach?  To model a problem with sixteen identical balls, six identical pockets, etc., one would hopefully do so...  If they don't go there themselves I'll ask "what objects would you need?", and "what are the properties and methods of each object?"  If they can't think about the problem in this way, that's a red flag.

Third, how do they deal with time?  Sometimes it takes a candidate a little while to realize time is a factor.  (Some candidates never realize time is a factor!)  Ideally they'll come up with some sort of discrete time simulation, where they have an outer loop that cycles through units of time, and computes the new position of each object.  If they don't deal with time correctly their solution is incomplete.  Sometimes candidates try to solve this problem with a completely analytical solution, where they model the table and then laboriously compute the trajectory of each ball.  Naturally this involves the other balls, and so this becomes a computational nightmare.  Strong candidates recognize this approach is too hard to be right, and backtrack.

A couple of things to watch out for on this problem...  Occasionally I've interviewed candidates who were unfamiliar with the details of a pool table.  You have to walk them through the shape of the table, the fact there are sixteen balls, the break position, etc.  This definitely makes the hurdle higher.  Fortunately most people have at least passing familiarity with pool.  Also, some people get hung up on implementing their solution in a particular computing language.  They start writing C++ classes or whatever.  Although it is helpful to watch candidates code, this question isn't the right one to get them coding, because an actual solution is going to be too detailed and take more time than you have in an interview.  So you have to gently lead them back to the concepts.

[Return to question...]



Job Seeking Advice

Saturday,  05/24/03  10:26 PM

I have a friend who's seeking a job after having run his own business for many years.  I'm not the greatest job seeker in the world nor the most experienced, so this could be quite wrong, but here's my advice to him...

First, you need a resume.  This cannot take over one day to produce.  After you have one, send it to five people you trust who have done a lot of hiring, and ask for their feedback – tell them to be very critical.  Iterate after you get the feedback, then do it again.  After two iterations you've probably reached the point of diminishing returns.

If you have no idea where to start, get some samples from friends, preferably ones who do a lot of hiring.

Some thoughts about resumes:

  • Resumes will never get you a job, but they will keep you from getting a job.  The goal of a resume is to get you an interview.  Don't put anything in a resume which would give you a “no”.
  • Resumes should be short and interesting.  Nothing is worse to a hiring manager than a stack of long boring resumes.  Eliminate extra words.
  • Resumes for experienced job seekers have a certain form – typically reverse chrono.  Stick to the form.  Check spelling.  White space is good.  Colors and graphics are bad.
  • Word documents are expected.  Check in advance how it looks when saved as text – sometimes people do that.  Some jobs sites require a text resume.  After you've iterated into a resume you like, maybe create a text version which is a little cleaned up for these situations.
  • Describe what you've accomplished and how.  Use verbs.  Be specific.  Emphasize creativity and problem solving skills.  Lists of projects are more interesting and illuminating than lists of skills.  Avoid an alphabet soup of “capabilities” without context.  You want to mention as many technologies as possible (sometimes people are looking for a particular skillset, and if you don't appear to have it, they'll treat you as a “no”), but do it in the context of projects you've done.
  • Emphasize projects and experience related to the job you're seeking.  For example, if you are looking for a position as a network engineer, stress network stuff, if you're looking for a position as a programmer, stress that.  You may be applying for two kinds of jobs so you might want to have two resumes – sub-optimal for you, but better for your chances of being hired.  Great experience doing non-relevant things is not usually a plus.
  • Since you've run your own business, you want to indicate the projects you've done and the companies you've done them for…  If there’s a business you don't want them checking on, you could mention it euphemistically (“a leading women’s clothing manufacturer”).
  • Related to the previous – be clear about what you're looking for.  This is the way people figure out if you're a match for their position.  If you give a mushy description you won't match anything.  If you're looking for two different kinds of positions, you might need to have two resumes stating two objectives.

General stuff:

  • Give one phone number – preferably your cell – which has an answering machine.  The recording should confirm that it is you.
  • Give one email.
  • Give your street address. People want to know where you live because they want to assess your commute.  They can't ask about this, so anticipate.  { If you talk to a company far away, you should volunteer whether you're willing to move or discuss the commute. }


  • Again, it is important to be clear about what you're looking for.  You might have more than one goal – that’s okay – but it is easiest to have one goal to describe.  For any one company / recruiter / contact you have to pick one objective and stick to it.
  • Practice explaining your goal in a few sentences.  You're going to be saying this a lot, you should have it down.
  • Practice explaining your situation.  Why are you looking for a job, etc.  This plus your goal is going to be your standard spiel for every phone call, so you want to have it down.
  • Know how much money you want/need to make.  Be clear about this in your own mind.  People are going to ask about your salary history which of course for you will be tough to give, so you'll have to give them something instead.

Staying organized:

  • Looking for a job is a job.  Like any job, organization is helpful.  There are two ways to find jobs, 1) via websites and recruiters, and 2) via your personal network.  Posting your resume on Monster and the others is essential.  Do it.  All prospective employers and recruiters are going to be checking these sites.
  • Make a list of all your personal contacts who might possibly be a lead for a job.  Use a spreadsheet, paper binder, whatever.  For each contact, keep track of the next thing you need to do for that contact.  Send them an email?  Call them?  After you've contacted someone, update the “next thing you need to do”.  If you asked Ms. Z to check her rolodex, then the next thing you need to do is call her a week later to follow up.  Sometimes a lead is run into the ground, then there is no “next thing”, but most of the time you can always call after a while to check in.
  • As contacts give you other contacts, add them to the list.  Keep track of the relationship.  It is much more powerful to say “Ms. Z suggested I call you”.
  • As you get emails, save them and log them.
  • As you get phone calls, log them.
  • As you do interviews, log them.

Approaching contacts:

  • Unless you know there is an open position for which you may be a candidate, it is always better not to ask for a job directly.  Instead, describe what you're looking for and ask if people can recommend someone you should talk to.  If they have a matching need, they'll definitely jump in with interest, but if they don't then they don't have to turn you down (which is easier for both of you).
  • If people give you contacts, make sure it is okay to use their name.  It is powerful to say "Ms. Z suggested I call" as long as it is okay, because Mr. X is very likely going to call Ms. Z before getting back to you with interest.


  • Some of your prospecting and communicating will be done with email.  Make sure your emails go out formatted, plaintext emails are ugly.  Spell check and reread.  The goal of an email is to get to a phone call, keep them short and punchy.
    • Be super careful not to clone an email and forget to change the salutation or company name.  I've done this and man is it embarrassing.  Measure twice cut once.
  • Don't treat an un-replied-to email as a rejection.  It is really easy to ignore an email compared to a phone call.  If you don't get a reply to an email, call.

Phone calls:

  • A lot of your prospecting is going to be done over the phone.  If you have a choice between sending an email and calling, make the call.  If you can't reach someone, then leave a message saying you're sending them an email, send them an email, and call back later.
  • It is really helpful to call your own machine and give your spiel, then listen to it.  (Painful, too!)  In an hour you can tune this into something you're proud of – then it will improve as you use it from there.
  • Smile.  There is research that shows that people who smile while talking on the phone come across friendlier.  I know it sounds hokey but there it is.
  • Walk around.  People generally think better on their feet.


  • Interviews are super critical.
  • Smile.  Right away.  Research shows that the first five seconds of every interview are the most important.
  • Be yourself.  Yeah, everyone says that, but it's true.  Don't try to be the person you think the interviewer is looking for, just be you.  Remember most interviewers are nervous, too, they're trying to do a good job of interviewing.
  • Practice.  If you can, get someone you know to “interview” you, and give feedback.  Try to anticipate tough questions (“what happened to your consulting business”).  Don't interview with the company you really want to work for first, practice on some you don't care about as much.
  • Learn.  After each interview, critique yourself.  What went well?  What went badly?  What would you do differently?
  • Learn as much as you can about a company before you interview there.  Obviously visit their website and stuff like that.  One trick someone told me which really works is to call a receptionist and ask her all about the company.  If she’s new, ask her to transfer you to someone who’s been there for a while.  If they ask just tell them the truth, you're interviewing there tomorrow and you want to learn as much as you can ahead of time.
  • You're going to get technical puzzles.  It is all the rage in technical interviews.  I suggest reading “How would you move mount Fuji”, it is a great little book about puzzles in interviews. (I just read it, click for my review.) There are also websites about technical interview questions – Google for them. The most important things about puzzles are not whether you solve them, but how the interviewer feels about you. Talk out loud. Be decisive. Ask questions. Don't get stuck. Try to figure out the form of the answer.
  • The worst kind of interview is when the interviewer spends the whole time talking about themselves or their company. Then they don't learn anything about you. Try to derail this by interesting relevant anecdotes about you. If they are off talking about their great code management system, tell them about one you used. Or whatever.

Mental attitude:

  • Looking for a job sucks. It is hard work and very discouraging.  You have to get through 100 “no”s before you get to a “yes”.  Give yourself credit for persistence.  Celebrate little accomplishments.  Try to do stuff each day which moves the whale along the beach – phone calls, emails, web surfing, practicing your spiel.
  • Leverage friends.  Call them, tell them how you're doing.  Hang out.  Be honest.  We've all been there, we all know it sucks, it is helpful to share.  Don't get down on yourself - your friends will help you with this.

Final suggestion – start a blog. It is a good way to make yourself more “visible”, and posting stuff may be cathartic.  Everyone has a level of personal revelation they're comfortable with, you don't have to be any more open than you want, but you'll find it is amazingly beneficial.

Good luck!


Saturday,  05/24/03  11:07 PM

What's Up?  Well...

Inter-species SignThe wave of the future?  Inter-species traffic signs in Vancouver.  [ via Boing Boing ]

Here's a terrific quote from Dick Cavett: "If your parents never had children, chances are you won't, either."  [ via techno\culture ]  This reminds me of an interesting observation from Daniel Dennett's wonderful book "Darwin's Dangerous Idea".  Dennett notes that every one of our ancestors, every one, had children.  And not merely that, but they had children which could reproduce, and did.  As did their children.  Every living being has an unbroken line of successful reproducers in their ancestry.  And the legacy of all that reproductive success is encapsulated in our genes.

Here's an embarrassing bug: Trend Micro announced a bug in their anti-spam software; they blocked any emails containing the letter "P".  Must have been thoroughly tested code; I hate when that happens.

The Peking Duck has decided to stop blogging for a bit.  Too bad, I really enjoyed his site.

Please welcome Tim Blair to my blogroll.  He's an Aussie who seems to hit many nails on the head simultaneously, while retaining a dry sense of wit.  Excellent blogmanship.

I've decided to take Rob Smith off.  Not because he's making such a big deal out of de-linking from his blogroll (who really cares?), but because of this post and this post.  Yeah, he's funny, but he's also sometimes not funny in a way that isn't even funny.


About Me

Greatest Hits
Correlation vs. Causality
The Tyranny of Email
Unnatural Selection
Aperio's Mission = Automating Pathology
On Blame
Try, or Try Not
Books and Wine
Emergent Properties
God and Beauty
Moving Mount Fuji The Nest Rock 'n Roll
IQ and Populations
Are You a Bright?
Adding Value
The Joy of Craftsmanship
The Emperor's New Code
Toy Story
The Return of the King
Religion vs IQ
In the Wet
the big day
solving bongard problems
visiting Titan
unintelligent design
the nuclear option
estimating in meatspace
second gear
On the Persistence of Bad Design...
Texas chili cookoff
almost famous design and stochastic debugging
may I take your order?
universal healthcare
triple double
New Yorker covers
Death Rider! (da da dum)
how did I get here (Mt.Whitney)?
the Law of Significance
Holiday Inn
Daniel Jacoby's photographs
the first bird
Gödel Escher Bach: Birthday Cantatatata
Father's Day (in pictures)
your cat for my car
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world population map
no joy in Baker
vote smart
exact nonsense
introducing eyesFinder
to space
where are the desktop apps?